Q. How long do deliveries take?
A. Items are usually dispatched in 5 working days and are sent first class so should be with you in 3 to 5 working days for the UK. For full details on deliveries please see the Delivery Section.
Q. Can I return an item if it doesn’t fit?
A. All items except for 'Shorties' (please see product description), can be returned for an exchange or a refund for any reason provided that the item is still in the original undamaged packaging, unworn and the care labels are still in place.
Q. How can I contact customer services?
A. You can contact us by using the "contact us" link on the home page. Alternatively you can e-mail us at: firstname.lastname@example.org
Q. Can my order be gift wrapped?
A. Gift wrapping is currently unavailable.
Q. How can I track my order?
A. Online purchases with tracking are not available at this time.
Q. I have received an incorrect item what should I do?
A. We apologise if you have received an incorrect item and unfortunately, on rare occasions, errors like this can happen. Please return the item to us and indicate if you would like a refund or a replacement. We will refund you for the postage costs incurred.